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Overlook Medical Center: The Patient Experience
We care about our patients’ safety. Hand hygiene and fall prevention play a major role in the healing process.
The single most important thing you can do to help prevent infections is to wash your hands and make sure that everyone who touches you — including doctors and staff — wash their hands too.
You, family members and friends should wash hands:
It is also important that your health care providers wash their hands with soap and water or use an alcohol-based hand rub every time, both before and after they touch you. You and your family should not be afraid or embarrassed to speak up and ask them to clean their hands if they forget.
Hospital patients may fall because they are weak or unsteady, their medication makes them dizzy, or because they’ve been sitting or lying down for too long. Please follow these guidelines during your hospital stay: