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Newton Medical Center: The Patient Experience
During your stay at Newton Medical Center, we aim to offer all the comforts of home for you and your visitors.
A standard hospital room consists of two beds. The number of private rooms is limited and priority is given to those whose medical condition requires this type of room.
All patient rooms are equipped with bedside telephones. If you wish to have telephone service, please inform your nursing unit representative when you arrive. Your telephone service will begin shortly thereafter and may be discontinued at any time, upon your request.
When using your telephone service, for local calls please dial 9 + 1 + area code + telephone number. For long distance calls, please dial 9 + 0 + area code + telephone number and charge to your home phone, calling card or call collect.
Mail and Gifts
Patient mail and gifts are delivered daily to patient rooms. If a patient has been discharged, mail will be forwarded to his or her home. For best service, please ask family and friends to address mail as follows:
Newton Medical Center
175 High Street
Newton, NJ 07860
Volunteers deliver the NJ Herald free of charge to patients daily.
Free WiFi is available throughout Newton Medical Center. Simply choose our guest network, follow the instructions and begin using the Internet on your personal device.
The Gift Shop
The Gift Shop, a boutique located off the hospital’s main lobby, boasts an array of merchandise. From greeting cards to fashionable jewelry, balloons to stylish handbags, unique gifts are in abundance. All of the essentials, including flowers, magazines, newspapers, paperback books, toiletries, stuffed animals and snacks, are available. The collection is updated weekly, so you’ll always find new items. Family and friends can shop for you during your stay or you may phone in place an order at 973-579-8562.
We need your help to ensure you get the best possible health care. Your active participation enables us to tailor the services we provide to meet your needs. Your daily patient itinerary is a helpful tool to explain your daily tests, procedures, medications and therapies, along with the names of those collaborating to provide your care.
Pain Management and Medications
During your hospitalization, you will frequently be asked about your pain. Our staff wants to ensure that your pain is controlled, and we partner with you to monitor and control your pain. When new medications are introduced, we will review what the medication is for, any possible side effects and note the medication on your patient itinerary.
Deaf-Talk translator video screens and phones are available in the hospital. Each screen has two handsets – one for the patient, and one for the hospital staff member. The interpreter translates between the staff member and the patient. Deaf-Talk also enables patients to communicate with hospital staff via certified medical sign language interpreters on a video screen. This service is available 24 hours a day.
We offer TV sets for entertainment and comforts of home. We also offer hospital-provided education programs on a large variety of conditions, surgeries, and medical situations through the Patient Video Education Service. Headphones and closed caption viewing are also available. In an effort to encourage all patients to rest, our TVs turn off automatically at 11:30pm. Our television then resets after 20 minutes to allow you to turn it back on; we suggest you use headphones to minimize noise to help others rest. Please be aware of your television’s volume. Headphone use is promoted in an effort to promote a healing culture for all.